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Billing

Billing, renewals, and account management

This page explains how customers should think about subscriptions, one-time plans, permanent credits, and the account page before they ask for direct billing help.

What the Account Page Shows

  • Current tier and membership status
  • Daily credits and permanent credits
  • Plan code or renewal timing when applicable
  • Billing portal access for active Stripe-backed accounts

Renewals and Cancelation

  • Recurring plans renew on the cadence shown at checkout.
  • Canceling future renewals should not remove already-paid access immediately.
  • Lifetime or one-time plans do not depend on recurring billing.

Best Billing Support Flow

Need the portal?

Sign in to the account page and open the billing portal from there if your account already has a Stripe billing profile.

Need plan details?

Check the live pricing page to compare exact plan choices and then return to the account page to confirm your current billing state.

Need human help?

Use support after checking the account page, and include the account plus payment context so the issue can be reviewed faster.