Support

Use the fastest support path for the job

Support works best when the request starts with the right context. Use this page to decide whether you need docs, billing help, account help, or direct product support.

Join Discord Open Help Docs Billing Help

Start Here

Use docs first for workflow, credits, lane choice, and clean script prep.
Use the billing pages for renewal, cancelation, or plan questions.
Use Discord when you need human help after checking the relevant doc page.

Include This In Your Support Request

The page you were using when the problem happened
The step that failed and what you expected instead
Whether it was a Skid Proof, Sentinal Labs, Lua Optimizer, billing, or account issue

Common Paths

Billing or plan confusion

Open the billing help pages first so you can check plan state, renewals, and account expectations without waiting on a reply.

Billing Billing Help

Not sure which lane to use

Use the lane-selection guide if the main blocker is choosing between Skid Proof, Sentinal Labs, or Lua Optimizer.

Choosing a Lane

Workflow or usage question

Use the docs pages when the product is working and you just need the clean usage sequence.

Workflow Xor & Loader